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Financial Policy

Refund & Financial Policy

How billing works for our digital educational content and tools — subscriptions, renewals, cancellation and disputes.

Last updated: July 2026

Policy summary

Membership fees and subscriptions are non-refundable once access has been delivered.

AlphaPips Capital sells digital educational content and software tools that are delivered in full the moment your membership activates. Because delivery is instant and complete, payments are not eligible for a cash refund after activation. Please read this page — and choose your plan carefully — before you purchase.

1. Why digital delivery means no returns

The moment your account is activated you receive immediate, unrestricted access to everything your plan includes: the full academy and its courses, the video and reading library, the trading journal and analytics, the calculators and calendar tools, and the members’ community.

Unlike a physical product, this access cannot be “returned” — the content is consumable the moment it is seen. By completing a purchase you expressly request immediate delivery of digital content and acknowledge that, where applicable law permits, you thereby waive any statutory withdrawal period that depends on delivery not having started.

2. What your membership fee covers

Fees fund what it costs to serve you from day one: content production, platform development, hosting and server resources, the live data services behind the tools, and your seat in the private community. Because these costs are incurred immediately upon activation:

  • Fees for an activated membership cannot be reclaimed, in whole or in part.
  • Unused time, partial use, or simply changing your mind do not create a right to a refund.
  • Review the plan details, these policies and the Terms of Use before paying — our support team will gladly answer questions before you buy.

3. Cancelling automatic renewal

Subscriptions renew automatically until cancelled. You can stop the renewal at any time, yourself, through your member portal or directly on Whop, our payment platform — no emails, no phone calls, no questions asked.

  • Your access stays fully active until the end of the period you have already paid for.
  • Nothing further is charged after you cancel.
  • Cancel before the renewal date to avoid the next charge — renewals already processed follow the policy above.

4. Technical failures on our side

If a fault in our activation or platform systems permanently prevents you from accessing what you paid for, that is our responsibility to fix. Contact technical support within 48 hours of payment with a description of the problem and any evidence (screenshots, error messages). We will prioritize troubleshooting and, where access genuinely could not be delivered, make it right — through restored access, extended membership or other appropriate remedy.

5. Disputes, chargebacks and your statutory rights

Please talk to us before opening a payment dispute — almost every billing issue is resolved faster through support than through a chargeback. Disputes filed without contacting us first, for services that were delivered as described, may lead to suspension of the associated account while the dispute is investigated.

Nothing in this policy limits any non-waivable rights you hold under the consumer-protection law of your country. Where such law grants a mandatory refund right, that law prevails over this page.

A billing question before you buy?

Ask first — our support team answers plan and billing questions every day.

Contact support

© 2026 AlphaPips Capital — an educational platform. Trading involves risk; past performance is not indicative of future results.

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