Support

How can we help?

Reach the team directly, or find a fast answer below. We reply within 24 hours on business days.

Email us

The fastest way to reach support for account, billing or access issues.

support@alphapips.capital

Community

Ask questions and learn with thousands of other AlphaPips traders.

Join the community →

Billing

Manage your subscription, invoices and auto-renewal from your Whop portal.

Open billing portal →

Or open a ticket

Signed-in members can open a ticket here — it lands straight in the support inbox, with your account attached.

Frequently asked

Access is delivered instantly through Whop. The moment your payment completes, your membership unlocks the platform and the private community — no waiting on manual approval.
All activation fees and subscriptions are non-refundable, given the instant, digital nature of the content — see the Refund Policy. If a technical error on our side permanently blocked your access, email us within 48 hours of payment and we'll make it right.
No. AlphaPips Capital is an educational platform and community. Nothing on it is investment or financial advice, or a recommendation to enter or exit any trade — read the full Terms & Risk Warning. Trading carries risk, and every decision is your own.
Cancel auto-renewal any time from your Whop billing portal. Your account stays active until the end of the period you've already paid for; nothing further is charged after you stop.
Indicators and EA presets ship for MetaTrader 4 and 5. The trading journal, analytics and risk calculator are broker-agnostic and work alongside any account.
On the login page, use “Forgot password” for email accounts to get a reset link. If you registered with Google, Apple or Whop, sign in again with that same method — a password won’t exist for those.